Software Assurance is an opt-out subscription service we provide to give your business the help and support you need. It offers you access to our professional support team so you can ask and questions you have and get help on using the software. It also gives you access to any updates and upgrades to the MudShark Earhtworks software during a designated period.
Software Assurance is included for no additional costs to our subscription licences.
For customers purchasing perpetual licenses, Software Assurance is available for an additional charge, and 12 months is required on purchase.
We can provide you with a quote for additional Software Assurance, beyond the required 12 months, if you’re interested.
Please notify us in writing at least 14 days before your Software Assurance is due to opt out of your subscription.